Understanding your mobile consumption begins with knowing the key information found in your bill.
. Amount to Pay:This refers to the total charges for the billing period. If you were remiss in paying your previous bill, your outstanding balance will be included. In the event that you settled the overdue amount after the prior bill’s cut-off due date and before the current bill’s due cut-off date, just disregard the amount.
. Corporate ID: You’ll see this identifier if you have multiple accounts. It consolidates all your accounts under one bill summary.
. Account Number: The account identifier you declare when paying for a specific bill
. Spending Limit: This is the amount that you indicated to be the maximum amount you can spend on top of your Monthly Recurring Fee. Once you reach your Spending Limit, you may opt to disconnect services to control your monthly spend.
. Billing Period: The start and end dates covered by your current bill
. Due Date: The payment deadline for your current bill
. Monthly Recurring Fee (MRF): This covers your monthly plan and its components, including any recurring add-ons and rewards.
. Excess Usage: The charges you incur for mobile consumption beyond the coverage of your monthly plan
First Things First: Why My First Bill is Higher Than My Subscribed Plan
Your first bill for your Globe postpaid plan will be different from the succeeding ones because the date you signed up is usually different from your bill cut off. Therefore, your first bill will show charges from the date you signed up to your bill’s cut-off date as well as your monthly rate for the next billing period. The amount due, which includes your usage allowances and caps, will be calculated on a pro-rata basis.
UPDATE YOUR CONTACT INFORMATION:
Exclusive offers, event invites, and freebies await when you update your contact details! Get these and receive real-time notifications on your account when you update now: glbe.co/Get-Updates-GmBA
Get access to all our exclusive member-only content