This white paper focuses on the increased relevance of the IT-BPM industry to the Philippine economy before the Covid-19 pandemic, and beyond

With resilience, this industry goes head on with the renewed challenges brought by the pandemic; it remains strong to be able to perform the outsourced tasks to them by the other industries.

Hand-in-hand with Globe myBusiness, the industry’s goal is to educate SMEs and accelerate their digital adoption. This will ease their operations and achieve greater profitability and better customer experience.