The life force of any business is its employees. As the world adapts to the changes this pandemic has brought on, it makes a powerful impact when a company invests in its people.

From compensation and benefits, employee engagement, learning and talent development, to recruitment analytics, Globe Business shares the significant keys to future-proofing human resources for the new normal and beyond in this comprehensive HR white paper.

Take care of your greatest assets to boost your business to success. Visit Globe Business’ HR Solutions here.

The seismic shift to remote work left businesses scrambling to adapt to a new agile way of working. Moving to an online set-up also meant that leaders needed to find new ways to connect and engage with employees, in order to strengthen workplace culture and drive productivity.   

As HR professionals and people managers know, fostering employee engagement involves strategic and continued communication that builds belief, respect, and trust within the organization. Beyond creating good team rapport,  this also has a proven positive impact on the company’s bottom line. At the end of the day, employees are the most important assets of a company.

This was the most important takeaway from the first session of Globe Business’ “Malasakit sa Manggagawa”, an online kapihan series exclusive for its MSME clients. 

“We developed these learning sessions as a venue to share best practices and actionable insights intended to empower HR leaders and people managers to address people and business challenges they face every day,” said Jojit Lañas, Globe Business Sales Cluster Head for Visayas and Mindanao.

Strong employee engagement begins with effective leadership

Mark So, the founder and CEO of Businessmaker Academy and HR Club Philippines, couldn’t emphasize enough the role that leaders play in keeping their workforce engaged.

“Business leaders who build trust and integrity by keeping an open line of communication with their staff, involving employees in important decision-making processes, and giving personnel encouragement to boost confidence, succeed in keeping the workforce more productive and engaged,” said So.

He also emphasized that operating with empathy and showing the employees a clear forward path to growth will have more productive and happier workers who will adapt to changes with ease and less resistance.

Extending “malasakit” and implementing technological innovations enables better employee experience 

Sharing some of Globe’s successful initiatives that helped keep their employees connected and productive during the pandemic, Vicky Marquez of Globe’s Wonderful Employee Experience Team gave three powerful and doable tips to help HR teams craft creative ideas to keep employment engagement dynamic in their companies:

“Applying all these, Globe has been able to come up with innovative ways to empower and engage our employees even as they work remotely,” she said. 

Meanwhile, to keep track of its 8,000 employees nationwide and ensure their welfare as the pandemic raged, Globe also launched its COVID-19 disaster response chatbot named DUDE (Digital Usher for Disasters and Emergencies), that helps keep every employee safe by providing accurate information, safety tips, regular health check-ins and support hotlines.

DUDE was a huge success as it became a friendly and comforting fixture in the life of Globe employees during the pandemic. 

“More than fancy technology, malasakit begins with genuine care and delivery at the end of the management,” added Marquez. “At Globe, we believe in the ‘circle of happiness’ where engaged employees lead to delighted customers, and satisfied shareholders,” she said.

Globe Business is one with SMEs in taking care of an organization’s greatest assets, their people. To know about the next “Malasakit sa Manggagawa” session and the selection of HR tools you can utilize for your company, get in touch with your Globe Business account manager or visit


For more information, please contact: 

Globe Telecom, Inc.

Yoly C. Crisanto

SVP, Corporate Communications

Email Address: 

Globe Press Room:

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