To help you stay connected during these critical times and reduce physical contact, we’ve temporarily stopped sending paper bills. In light of this, we’ve developed new ways for you to access available eBills and ePayment Channels during the COVID-19 Crisis.

View Bills (eBill Channels)

eBills

Receive your mobile and broadband bills to your registered email address. You can do this by:

1. Receive

Step 1: Update your enrolled email address here. This is important so that your bills will be sent to the correct address.

Step 2: Receive bulk bills for companies with a Gmail email linked to Google Drive. If you are the company representative (assigned SPOC), and you have a view of your company’s bills, a summary of your bills will be sent to your registered email address or via Google Drive only.

2. Access or View

Step 1: For Mobile subscribers – GlobeOne can manage all your Globe accounts and records with one easy-to-use app. You don’t have to line up at any stores or talk to a customer service representative on the phone. To register:

• Simply download the app to your mobile smartphone from the Apps Store or Google Play Store.
• Connect your email or Facebook account.
• Choose a 6-digit PIN for your transactions.
• Enter your Globe myBusiness account number or primary Globe phone number and await the one-time PIN (OTP) to securely access your account details.
• You’re now connected and can use the app.

Step 2: For broadband subscribers – Chat with us on our page to request a copy of your bill. Available 9 am to 6 pm Monday to Friday.

Pay Bills (ePayment channels)

For companies with 1-20 accounts

Globe myBusiness Online Payment Portal

Pay your Globe myBusiness bills online using GCash or credit and debit cards through this link. It gives you the flexibility to pay in bulk or for individual accounts. Best of all, it is posted in near real-time. Here are the simple steps:

Step 1: Go to globe.com.ph/paybillcorp

Step 2: Type in your mobile, landline, or account number

Step 3: Enter the amount to pay.

Step 4: Choose payment option: GCash, credit card, or debit card.

Step 5: Add your email to receive your official receipt.

Note: Payments made via Globe’s online payment facility will be posted near real-time and your official receipt will be viewable the next day via the GlobeOne app.

Online Banking

If you have an online account with any of our partner banks, you may use their payment services feature to pay for your Globe myBusiness postpaid or broadband bill. For more information, you may contact your bank directly.

Paying your bills can be as easy as a few clicks. Note that procedures may vary per bank. Contact your bank for enrollment-related inquiries.

Step 1: Open an online account

• To activate your online account, visit your bank’s online banking website.
• Sign up for an online account. You’ll be asked to choose which of your accounts you want to enroll.
• The website will direct you to a registration page where you’ll fill up details such as your account number, account name, gender, birthday, email address, and mobile number.
• Activate the account in any of the bank’s ATM machines.

Step 2: If you already have an online banking account, enroll your Globe bill using your account number.

• On your online banking app or website interface, go to the enrollment tab and choose enroll a company or a biller.
• Provide the following details at the registration page:
  • Company or biller’s name. Refer to the table above for the reference for biller’s name. These are for Postpaid, Broadband, and Bayan accounts per partner bank.
  • Subscriber or reference number. This is your Globe account number.
  • Subscriber name. This is the Globe account name.
  • The Globe account number is located on the upper right corner of the bill:

Step 3: Pay your bill

• After enrolling the Globe account, go to bills payment.
• Your next billing statement will reflect your payment. Payments made through partner banks will be posted within 4 working days. You may request an official receipt by chatting with us through https://www.globe.com.ph/business/sme.html

BULK PAYMENTS: For companies with more than 20 accounts

Wire Transfer

Wire transfer is a transfer of funds done electronically across a network of banks. Senders pay for the transaction at the remitting bank and provide the recipient’s name, bank account number, and the amount to be transferred.

To do this:

Step 1: Contact your bank to request a wire transfer to Globe’s depository accounts at Standard Chartered and JP Morgan banks:

Note: Different banks will have their own set of requirements. You may be directed to their online banking platform to do wire transfer. Banks will ask you to provide the recipient’s name, bank account number, and amount to be transferred.

Step 2: IMPORTANT! Once the payment goes through, fill out the form at http://glbe.co/billpay to send your payment breakdown. Indicate the payment amount you are allocating for each of your accounts. This is to ensure that your payment will be posted to the right accounts.

Note: The posting of your payment and the issuance of the official receipt will be automatically processed within 4 business days after submitting the form. The official receipt will be sent to the email address you registered in the form.

Direct Deposit to Globe’s Bank Accounts

To know more information about paying via direct deposit to Globe’s bank accounts, you may contact your Globe myBusiness Account Manager.

ECWT GUIDELINES

You may now use the Electronic Creditable Withholding Tax or the eCWT Portal to automate processing CWT certificates. This will replace the printing and manual submission of BIR Forms 2306 and 2307.

With the eCWT Portal, you can submit your CWT certificates while you work from the safety of your home. The eCWT portal is duly approved and supported by the Bureau of Internal Revenue (BIR) through BIR Memorandum Circular no. 121-2019.

• This is for companies who are identifies withholding agents by the BIR as published in its website.
• To receive your login access to the eCWT portal, update your eCWT contacts by submitting this form before filing CWT certificates.
• You may email us at ecwt.portal@globe.com.ph or call Martin Louise Morales, Globe Customer Service Support, at mobile: 0966-2077232 for queries.

Be able to monitor and pay for your account while staying #SafeAtHome. Stay up to date with the latest COVID-19 business best practices and developments. Above all else, stay safe and healthy!

UPDATE YOUR CONTACT INFORMATION:
Exclusive offers, event invites, and freebies await when you update your contact details! Get these and receive real-time notifications on your account when you update now: glbe.co/Get-Updates-GmBA