2020 White Paper for the ICT/BPO Industry

Read on the increased relevance of the ICT/BPO industry in molding different industries before the pandemic and all the more, beyond.

This white paper focuses on the increased relevance of the IT-BPM industry to the Philippine economy before the Covid-19 pandemic, and beyond

With resilience, this industry goes head on with the renewed challenges brought by the pandemic; it remains strong to be able to perform the outsourced tasks to them by the other industries.

Hand-in-hand with Globe myBusiness, the industry’s goal is to educate SMEs and accelerate their digital adoption. This will ease their operations and achieve greater profitability and better customer experience.

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